Shipping policy

Shipping Policy

Trade Name: Waheed Dry Fruits
Phone: +92 325 2828378
Email: khanwaheedkhan459@gmail.com
Address: Munsafi Road, Quetta 87300, Pakistan

1. Shipping Coverage

Waheed Dry Fruits delivers orders across Pakistan, including major cities and other serviceable areas.

We use trusted courier services, including:

TCS
M&P Express
Leopards Courier

2. Delivery Time

Orders are normally delivered within 3–4 working days after the order has been confirmed and dispatched.

Delivery times may vary depending on the customer's location, courier service, weather conditions, public holidays, or other circumstances beyond our control.

3. Order Processing

Orders are processed after confirmation. Once your order has been dispatched, it will be handed over to one of our courier partners for delivery.

Customers may be contacted by phone if additional information is required to confirm or deliver the order.

4. Shipping Charges

Shipping charges, if applicable, will be communicated to the customer at the time of order confirmation or displayed during checkout.

Any promotional free shipping offer will be subject to the terms and conditions of that particular offer.

5. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including:

Full name
Phone number
House/shop number
Street/road name
City
Any other relevant address details

Waheed Dry Fruits is not responsible for delays or failed deliveries caused by an incorrect or incomplete address or incorrect contact information provided by the customer.

6. Delayed or Failed Deliveries

Although we aim to deliver all orders within 3–4 working days, occasional delays may occur due to courier-related issues, weather, public holidays, remote locations, or other unforeseen circumstances.

If your order has not arrived within the expected delivery period, please contact us:

Phone: +92 325 2828378
Email: khanwaheedkhan459@gmail.com

We will assist you in checking the status of your shipment with the relevant courier company.

7. Damaged Packages

If your package appears damaged at the time of delivery, please contact Waheed Dry Fruits as soon as possible. Where possible, customers should take photographs of the damaged package and products and provide them to us for review.